Privacy Policy

At Mayura Cooperative, protecting the privacy and personal information of our members is a top priority. This Privacy Policy outlines our commitment to ensuring that all data collected, processed, and stored by the cooperative is handled responsibly, securely, and in compliance with applicable laws and regulations.

1. Information We Collect

Mayura Cooperative collects personal and financial information to provide its services effectively. This may include:

  • Personal identification details such as name, identification number, address, and contact information.
  • Financial information such as income level, bank account details, and transaction history.
  • Demographic information to better understand and serve specific community needs.

2. Purpose of Data Collection

The data we collect is used to:

  • Facilitate member registration and maintain accurate records.
  • Administer cooperative services, including savings programs, loans, and training sessions.
  • Communicate updates, announcements, and relevant opportunities to members.
  • Analyze demographic trends to enhance the cooperative’s offerings.

3. Data Protection Measures

Mayura Cooperative employs stringent measures to safeguard member data:

  • All data is stored on secure servers with restricted access.
  • Encryption protocols are used to protect sensitive information during transmission.
  • Regular audits and updates are conducted to maintain robust cybersecurity practices.

4. Sharing of Information

Mayura Cooperative does not sell or share personal information with third parties except under the following circumstances:

  • When required by law or to comply with legal processes.
  • With member consent for specific purposes, such as participation in external programs.
  • With trusted partners and service providers who assist in delivering our services, subject to confidentiality agreements.

5. Member Rights

Members have the right to:

  • Access their personal information and request corrections if necessary.
  • Withdraw consent for certain types of data processing.
  • Request the deletion of personal information, subject to legal and operational constraints.

6. Retention of Data

Personal information is retained for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once data is no longer needed, it is securely disposed of.

7. Changes to the Privacy Policy

Mayura Cooperative reserves the right to update this Privacy Policy to reflect changes in operations, legal requirements, or technological advancements. Members will be notified of significant updates through official communication channels.

8. Contact Information

For questions or concerns regarding this Privacy Policy, members can contact:

  • Email: [email protected]
  • Phone:  017-6319748
  • Address:  No 50, Lorong BLM 5/34, Bandar Laguna Merbok, 08000 Sungai Petani, Kedah

Mayura Cooperative remains committed to maintaining the trust and confidence of its members by upholding the highest standards of privacy and data protection.

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